Senior Generalist, People Operations

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People & Organizational Development
Mountain View, San Francisco

We’re looking for a driven HR professional whose developed strong Workday skills to join our team and make a company-wide impact. You enjoy figuring out how to make HR better. You’re obsessed with better ways to serve employees through process and technology. In particular, you geek out on Workday and see the platform as a clear career choice for professional development. Your goal is to find opportunities that will build on your current experience with new opportunities that will allow you to advance your knowledge and skills of HR and Workday.

Your job is to make us faster, more accurate and efficient. As such, this role is a hybrid between an HR Generalist and an HR Analyst. The successful candidate will lead discrete projects to improve the Mozilla Workday tenant and the HR business processes and associated documentation. This requires the ability to roll up the sleeves and lead less experienced staff by example on how to most effectively employ Workday to transact business processes and events along the employee lifecycle. This requires deep practical experience of Workday, from hiring employees, onboarding, position management, worker mobility, merit & bonus cycles, and termination.

 The role also requires a strong understanding of the HR processes associated with these representative events and how they are designed in Workday. The Analyst duties are to identify areas of Workday business process improvement. Then, to apply Workday knowledge and experience to propose and even design enhanced business processes, report creation, the development of dashboards or scorecards. This role will have administrative rights in Workday to create and test improvement ideas in the different Mozilla Workday tenants. The intent is to improve the overall of managers, Mozillians and the People team in reducing administration friction across the employee lifecycle.


  • A fantastic collaborator who likes to work and avoids work-place drama
  • 6 years of HR Coordinator and Generalist experience
  • High level of data entry, accuracy and familiarity with developing efficiency of process
  • Comfortable with mapping and HR process to identify trouble areas
  • Strong understanding of HR principles, tactics and techniques
  • Expert in identifying areas where human v. Workday processes breakdown
  • 5 years of Workday experience in all stages of the employee lifecycle
  • Competent Workday report developer
  • Have designed and built dashboards and scorecards in Workday that represent critical business processes, data or events
  • Interested in developing Workday Pro Certification and participates in Workday community events and activities

Profile - desired

  • Trusted with highly sensitive information
  • Comfortable taking the initiative and developing new solutions to old problems
  • Uncomfortable with meh status quo or mediocrity
  • Diligent, focused data entry administrator
  • Moves fast without losing quality
  • Creates a sense of urgency in efforts without creating chaos or drama
  • Known for incredible customer orientation, customer service
  • Is interested in continuous professional development

Education - desired

  • BS. in Human Resources, psychology, liberal studies
  • Workday HCM Fundamentals, Compensation Fundamentals, Report Writer, Advanced Reporting, Business Process Design
  • PHR Certification or equivalent

About Mozilla

  • Mozilla is a global and highly diverse organization chock-full of deeply talented people whom you will no doubt learn from. Your role will have purpose as our objective at Mozilla is to keep the Internet alive and accessible. Our goals are meaningful, yet our work environment is casual and highly flexible.
  • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.