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HCI Research / Design Intern - Emerging Technologies (Summer 2020)

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Team:
Emerging Technologies
Locations:
Mountain View, Portland, San Francisco

Mozilla is hiring HCI Research / Design Interns for our Emerging Technologies team. Emerging Technologies is Mozilla’s early research and development organization focused on the areas of voice assistants, speech and language, and mixed reality. Our headquarters are based in the Bay Area, but we also have an opportunity at our office in Portland! 

We are engineers, designers, makers, and problem solvers. We work in the fishbowl known as the open source community, with a clear focus on making the Web better. Working with us, you’ll help build interesting new features, improve Mozilla products, and explore new product directions. To be part of the team, we ask that you be user centered, technically-curious, and excited to be moving the Mozilla mission forward. 

As a part of our Mozilla Internship Program, you will:

  • Impact challenging projects influenced by our family of Mozilla products in and outside of the Firefox web browser (accessibility, voice design, developer tools, mobile, and mixed reality), Rust, Pocket, and more
  • Be mentored by a fellow teammate and someone who shares the same values
  • Do real work on real projects and make contributions that will impact hundreds of millions of users
  • Participate in social events with your fellow interns (amusement parks, ice cream and boba socials, board game nights, escape rooms, and painting parties)
  • Meet with Mozilla leaders including our CEO, Executive Chairwoman, CPO, Chief R&D Officer, CMO, and Executive Foundation Director
  • Present your work to Mozilla leaders and fellow team members

Perks include:

  • Market competitive pay
  • Catered lunches, snacks, and drinks
  • Housing service or housing stipend provided 
  • Flights and ground transportation to and from internship
  • Work visas sponsored
  • Attendance at our bi-annual All Hands Meeting

Application and Interview Process

  • Recruiting begins in September, and we hire on a rolling basis through March. While there is no set application deadline, we do have a limited number of positions open each year, so please apply early!
  • Locations include Mountain View, San Francisco, Toronto, Berlin, and Paris. Please refer to our internship listings for specific locations offered by position.
  • Process starts with a resume review followed by a HackerRank challenge (technical) or document submission (non-technical).
  • Upon passing, you will partake in two technical and behavioral interviews with team members (coding and situational questions are fair game) followed by a hiring manager interview and ultimately, an offer decision. 

We have 2 positions open on the following teams:

HCI Research/Design Intern (Portland, OR)

The Product Design team operates across Mozilla’s Emerging Technologies organization to ideate, design and iterate innovative products and services. We're a small, fast-moving team exploring emerging technologies through human-centric and mission driven design processes. We’re looking for an intern to help us conduct research and design activities with the goal of boosting our innovation portfolio in emerging spaces, such as mixed reality, ambient computing, voice assistants, and machine learning. You are a Ph.D student studying human-computer interaction, design ethnography, information science, participatory design, and/or computer science. You have a wide set of skills, which may include running research studies, exploring a new domain, writing code, building fast low fidelity prototypes, designing and deploying quick surveys, and/or designing a new interface.

Voice HCI Research/Design Intern (San Francisco, CA and Mountain View CA)

We're a small, fast-moving team exploring the future of voice interaction in a user-centered way. We’re looking for an intern to help us conduct research and design activities with the goal of boosting our innovation portfolio in emerging spaces, such as mixed reality, ambient computing, voice assistants, and machine learning. You are a Ph.D student studying human-computer interaction, design ethnography, information science, participatory design, and/or computer science. You have a wide set of skills, which may include running research studies, exploring a new domain, writing code, building fast low fidelity prototypes, designing and deploying quick surveys, and/or designing a new interface.

Basic Qualifications: 

  • Currently enrolled in a Bachelor’s or Master’s degree program in Computer Science, Computer Engineering, or a related technical discipline
  • Graduation date starting December 2020 and onward 
  • Or a recent graduate from a Coding Academy (within the last year) 

Preferred Qualifications:

  • UX Research
  • UX Design, and Web Design Tools and Languages
  • Human Computer Interaction (HCI)
  • Graphic Design
  • Reasonable fluency in and passion for technology
  • Excellent research and writing skills
  • Strong communication and social skills
  • Strong analytical and critical thinking skills
  • Excellent organization, time management, and interpersonal skills
  • Ability to interpret large amounts of data, multi-task, and produce results independently and collaboratively in a team

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. Join us and become part of our mission to promote openness, innovation and opportunity online. 

Mozilla is committed to Equal Employment Opportunity throughout our recruiting and hiring process and is dedicated to increasing diversity in our workplace. 

#LI-AY1


Why Mozilla?

At Mozilla, we’re serving humanity—by maintaining a safe, open internet—while also helping the individual humans employed here to reach their personal and professional goals. With a relatively small team serving hundreds of millions of people, a culture of exploration, and a commitment to mentorship, opportunities abound to learn and grow at Mozilla.


Our values drive our actions

  • Purpose is built into our work, with our mission driving every decision
  • We challenge assumptions, the status quo, ourselves, and each other
  • We are transparent: in our code, our business partnerships, and our everyday interactions
  • We seek out people from diverse backgrounds and with perspectives different from our own
  • We pair purpose with performance and put people ahead of profit

Our impact is global

  • 1000+ paid staff from over 30 countries
  • Thousands of volunteer contributors across six continents
  • 10 global offices: Mountain View, San Francisco, Portland, Vancouver, Toronto, Paris, London, Berlin, Beijing, and Taipei
  • Hundreds of home offices globally

Our benefits are world-class

  • Flexible work environment (nearly half of Mozillians work remotely)
  • Industry-leading paid parental leave (up to 26 weeks of fully paid leave for childbearing parents and up to 12 weeks for non-childbearing parents)
  • Reimbursement for professional development (up to $3,000/year)
  • A work setup including the latest hardware and software of your choice
  • Wellness programs — we reimburses up to $1700/year for expenses like child and elder care, mental wellness, and personal enrichment