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Senior Manager, Marketing


Team:
Mozilla Foundation
Locations:
Berlin, London, Mountain View, Portland, Remote Canada, Remote Germany, Remote US, San Francisco, Toronto, Vancouver

The Mozilla Foundation has launched a multi-year investment strategy focused on advancing ‘Trustworthy artificial intelligence’ globally. Our strategy requires effective and consistent earned media, as well as outreach to key partners including tech developers, tech investors, consumers, and policymakers. (Our approach to Trustworthy AI and an outline of our Theory of Change is described in greater detail here.)

Reporting to the Director of Advocacy, the Senior Manager, Marketing is responsible for crafting a visible, effective presence for Mozilla and our work. Duties include the creation and execution of a strategic, goal-based, data-centric marketing plan to promote our brand identity, to help drive interest and collaboration with our work, and to expand outreach to target audiences using a wide variety of mechanisms.

The successful candidate is highly organized, creative, opportunistic, self-starter — and most of all, ready to attract and engage key people around impactful collaborations with Mozilla! Those who excel in this role are quick learners, able to generate high-quality materials for both on and offline use, and adept marketers able to reach targeted audiences.

Key responsibilities:

Strategy Development (20%)

  • Build and execute comprehensive marketing plans using current trends, approaches, and tools to meet our Trustworthy AI goals 
  • Develop strategies and plans that best leverage and complement earned media, executive comms, and PR strategies
  • Measure the effectiveness of the marketing strategies and update/refine plans as needed
  • Develop and manage spending against strategic goals and efficiency measures

Marketing & Brand Building (60%)

  • Build marketing strategies that advance our Trustworthy AI strategy and programmatic goals
  • Develop and execute audience-specific marketing plans, collateral materials, online and offline events, and engagement opportunities that elevate Mozilla’s visibility and activities among key audiences including tech developers, tech investors, and tech + policy thought leaders globally
  • Develop marketing plans for our key publications, reports, and projects to ensure they reach key audiences and work with marketing/distribution requirements
  • Plan, develop, and place paid advertising, polls, and sponsorships to effectively reach key audiences
  • Cultivate and coordinate staff and leadership attendance at conferences, meetings, events, and other opportunities to maximize opportunities to reach our key audiences with the right message
  • Leverage external brand, messaging and advertising guidance and resources, as needed 

Management (20%)

  • Effectively manage marketing efforts, including staff and consultants within the team 
  • Project manage cross-organizational efforts as needed 
  • Develop, manage and evaluate spending of marketing budget
  • Work with the leadership team to participate in activities related to our strategic and organizational development

Qualifications/Requirements

  • Experience: Minimum of 7 years in marketing or blended marketing roles
  • Experience creatively developing a brand to match an organization's vision/mission/strengths with its key audiences in mind
  • Experience promoting brand identity and developing branding policies
  • Proven planning skills to develop and implement comprehensive, proactive marketing strategies that support institutional goals
  • Proven ability to write, develop, and manage promotional materials and activities (print, online/web, multimedia, social networking)
  • Experience devising marketing & sales strategies based on market findings/analysis, using multiple channels/strategies for reaching a target audience and meeting goals
  • Experience analyzing the operational and budget efficiency of various marketing strategies, mechanisms, alternatives
  • Supervisory experience: hiring, training, evaluating and mentoring staff. Experience promoting a positive work environment
  • Strong interpersonal communication and demonstrated ability to establish and sustain credibility with all colleagues, leadership, and consultants

The Mozilla Foundation can hire in the jurisdictions of the United States, Canada, the United Kingdom, and Germany.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Mozilla Foundation: Open Positions


Why Mozilla?

At Mozilla, we’re serving humanity—by maintaining a safe, open internet—while also helping the individual humans employed here to reach their personal and professional goals. With a relatively small team serving hundreds of millions of people, a culture of exploration, and a commitment to mentorship, opportunities abound to learn and grow at Mozilla.


Our values drive our actions

  • Purpose is built into our work, with our mission driving every decision
  • We challenge assumptions, the status quo, ourselves, and each other
  • We are transparent: in our code, our business partnerships, and our everyday interactions
  • We seek out people from diverse backgrounds and with perspectives different from our own
  • We pair purpose with performance and put people ahead of profit

Our impact is global

  • 1000+ paid staff from over 30 countries
  • Thousands of volunteer contributors across six continents
  • 10 global offices: Mountain View, San Francisco, Portland, Vancouver, Toronto, Paris, London, Berlin, Beijing, and Taipei
  • Hundreds of home offices globally

Our benefits are world-class

  • Flexible work environment (nearly half of Mozillians work remotely)
  • Industry-leading paid parental leave (up to 26 weeks of fully paid leave for childbearing parents and up to 12 weeks for non-childbearing parents)
  • Reimbursement for professional development (up to $3,000/year)
  • A work setup including the latest hardware and software of your choice
  • Wellness programs — we reimburses up to $1700/year for expenses like child and elder care, mental wellness, and personal enrichment