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Consumer Media Manager

Remote Canada, Remote US

Location Details: Mozilla’s North American office locations include San Francisco, CA, Portland, OR, and Toronto, Canada. We are also open to you working from your home office anywhere in the US or Canada for this position.

The Challenge

Are you eager to build a better internet? Join Mozilla’s marketing team as Manager of Consumer Media Relations. This is an individual contributor role reporting to our Director of Corporate Communications who is part of the leadership team under Mozilla’s Head of Global Communications.

The Role

You will lead the translation of Mozilla’s product and business narratives to consumer-facing and lifestyle media to build brand awareness among new audiences and drive new user growth. In this role you will have a variety of responsibilities, including: crafting and pitching story ideas, capitalizing on existing news cycles, and improving collaborative relationships with the press. 

You will disperse information to the press and staff in a timely manner, optimizing communication to ensure accuracy of information. You will also serve as a spokesperson and prepare staff and executives for media engagements. You will plan press events and contribute to improving the public image of the organization. You will help promote the organization's image in a responsible and coordinated manner. You will encourage good public relations and establish effective communication channels. You will use your news judgment to assess public relations concerns as they arise; composing company literature and articles for use within and outside the company; preparing for strategic crisis communications; and providing strategic media relations plans.

What you’ll do:

  • Own media relations with consumer and lifestyle press to advance business goals.

  • Develop and implement strategies for growing and targeting reach, awareness and impact.

  • Write and disseminate content about Mozilla and its activities.

  • Craft and edit video, audio, and other multi-media content.

  • Respond to media inquiries and develop relationships with media outlets.

  • Coordinate closely with the social media and editorial teams.

  • Manage event planning, including special projects.

What you’ll already have:

  • Demonstrated ability in media or public relations.

  • Current media relationships, including print and broadcast.

  • A proven track record of contributing to ground-breaking marketing programs that generate new users and use immersive web-based storytelling.

  • Proven results in proactive media engagement.

  • A strong news sense and news-writing background.

  • Direct experience mentoring senior executives on media and social media strategy and content, including on-site support at executive speaking events.


Mozilla is a mission-driven organization of nearly 1,000 people that exists to keep the internet open and accessible to all. Working on our own, with Mozilla Foundation, and with like-minded communities, Mozilla Corporation achieves this end by building and investing in non-creepy products and services that build both social and economic value, and give people privacy and data-respecting alternatives to Big Tech.

Mozilla Marketing is a lean, agile organization of roughly 50 people whose size belies its power. This team supports multiple business units and projects in varying stages of lifecycle. With specialists in multiple subject areas this group operates as one team under the mantra that great marketing begins and ends with great content. You're laser-focused on attracting new users, and raising product and brand awareness by relentlessly developing, distributing and promoting compelling messages and stories through engaging and culturally relevant content.

Mozilla Communications is an arm of Mozilla Marketing comprising a three-pronged team made up of Public Relations, Social and Editorial. The tip of the marketing spear, this team earns buzz with ideas, strategies, partnerships and executions that speak to people about the things Mozilla does, says, and builds.

Mozilla Public Relations is a six-person team of communications specialists in product, corporate, policy and executive communications, and led by the Director of Corporate Communications. Together they own and bring to bear media relationships to advance Mozilla’s mission, grow brand awareness and attract new users for Mozilla products and services. They also bring insights and findings about the external landscape back into the organization and develop and support two-way surrogate relationships.

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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Why Mozilla?

At Mozilla, we’re serving humanity—by maintaining a safe, open internet—while also helping the individual humans employed here to reach their personal and professional goals. With a relatively small team serving hundreds of millions of people, a culture of exploration, and a commitment to mentorship, opportunities abound to learn and grow at Mozilla.

Our values drive our actions

  • Purpose is built into our work, with our mission driving every decision
  • We challenge assumptions, the status quo, ourselves, and each other
  • We are transparent: in our code, our business partnerships, and our everyday interactions
  • We seek out people from diverse backgrounds and with perspectives different from our own
  • We pair purpose with performance and put people ahead of profit

Our impact is global

  • 700+ paid staff from over 30 countries
  • Thousands of volunteer contributors across six continents
  • 9 global offices: Mountain View, San Francisco, Portland, Vancouver, Toronto, Paris, London, Berlin, and Beijing
  • Hundreds of home offices globally

Our benefits are world-class

  • Flexible work environment (nearly half of Mozillians work remotely)
  • Industry-leading paid parental leave (up to 26 weeks of fully paid leave for childbearing parents and up to 12 weeks for non-childbearing parents)
  • Reimbursement for professional development (up to $3,000/year)
  • A work setup including the latest hardware and software of your choice